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    Account Opening

    • Monday – Friday 9:30 AM - 6:30 PM
    • Saturday 9:30 AM - 6:30 PM
    • +91 91 5292 8553

    Support

    • Monday – Friday 8:30 AM - 6:00 PM
    • +91 91 5292 8550

    Call & Trade

    • Monday – Friday 9:00 AM - 5:30 PM
    • +91 91 5292 8552

    Investor Grievance (Trading and DP)

    Escalation Matrix (Annexure A)
    As per NSE Circular No. NSE/ISC/52517 dated 03rd June 2022, BSE Circular No. : 20220614-15 dated 14th June 2022 and CDSL communique: CDSL/IG/DP/2022/468 dated August 17, 2022
    Details ofContact PersonAddressContact No.Email ID
    Customer careSupport Executive4th Floor, Rustom Building,29,
    Veer Nariman Road, Fort, Mumbai
    +919152928550support@stoxbox.in
    Head of Customer careHarshad Shah4th Floor, Rustom Building,29,
    Veer Nariman Road, Fort, Mumbai
    +919699699919Harshad Shah@bpwealth.com
    Head of ComplianceJatin Shah203, SS house, 2nd floor, Nehru Road,
    Opp Petrol Pump, Vile Parle (East) Mumbai - 400057
    +919892896578 compliance@bpwealth.com
    In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with OR
    4.SEBI at https://scores.gov.in/scores/Welcome.html Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.