Frequently Asked Questions

Most Common Subscription Questions

Below are some of the most common questions related to the subscriptions

Why should I subscribe to your service?
Because we provide the best of research trading calls, research reports, high-quality ready-made portfolios, a slick mobile trading application. All under simple subscription plans.

When does my subscription period start?
Your subscription period will start from the day you eMandate is approved from the bank registered while opening the account

What if I cancel my subscription before the end date?
If you choose to cancel your subscription, there will be no refunds or adjustments and you will be automatically moved to the brokerage model.

What if I have used up my turnover limit before the subscription period expires?
You will be moved to standard brokerage till your next cycle. Alternatively, you can get the Yearly subscription plan.

Will I be charged brokerage after I consume my Turn Over limit?
Yes, standard brokerage will apply

Most Common CDSL Questions

Below are some of the most common questions related to the CDSL Department

Does all holder(s) need to sign account modification form (AMF)?
Yes, In case of Joint holder(s) All holder(s) need to sign account modification form

Modification request can be done through registered email?
No, Physical copy has to be sent to head office.

Which request can be done through registered email?
Only mobile, email and annual income can be done (Not registered in F&O)

Where do we have to send the request?
Your request has to be send to our corporate office 
4th Floor, Rustom Building, 29, Veer Nariman Road, Kala Ghoda, Fort, Mumbai, Maharashtra 400001

Can we add / delete holder in existing demat account?
No, You can either have to open a new account or close the existing demat account.

What additional documents required for changing address?
Beside prevalent proof, CKYC and PAN card is required. Also Mother name is compulsory on CKYC

How long does it take to modify any request?
When we recd relevant documents, we will send to the acknowledgments to you within 7 working days.

Can we add multiple bank account in your demat account?
No, you can only registered single bank account in demat account

Can I use same mobiles number in non family members?
No, only in self, spouse, dependant parents & dependent children can be taken for same mobile number.

Does all holder(s) need to sign account closure form (ACF)?
Yes In case of Joint holder(s) All holder(s) need to sign account closure form

What is the process to close demat account?
Account closure form duly signed by all the holder(s), to clear all debits (Trading + Demat) and shares should not be lying in demat account and in CUSA account.

Want to close demat account but having shares?
In case of transfer of shares, original CML required with same pattern of holder(s)
(CML – Client Master List). when client want to transfer shares into another demat A/c.
(New demat A/c)

Want to close demat account but deceased of any one holder?
You can transfer the shares to joint holder(s) or to nominee, along with
transmission form, original CML required with same pattern of holder(s).
(Form requirement – Client closing form, transmission form, CML(Client Master list)-
Death certificate and Original Notary)

Can we have multiple nominee in demat account?
Yes, You can have up to 3 nominee in demat account, with shared percentage to be mention compulsory

For margin pledge, what necessary details in needed?
UCC should be mapped & also shares should be lying in demat account.
(UCC – Unique Client code)

Can shares be dematerialisation if holder names on certificate is not in as per demat account?
Yes, it can be done, BO should submit additional Transposition Request Form
(TRPF)
(BO- Beneficiary Owner and tranposition form- Name interchange (check name position)

Can shares be dematerialised if one of holder on certificate is deceased and
not in as per demat account?
Yes it can be done, BO should submit additional Transmission Request Form (TRF)
(Transmission form – In case of death client)

Short sell or Short delivery of Securities?

If you sell any stock on T day then you are required to deliver the shares to us latest by 10.30 am on T+2 day. If you are not be able to give delivery then it will be marked as Short Delivery. The exchange will conduct an auction on T+2 day & the amount of auction will be debited to your account. Note: In the case of physical settlement of derivatives, the exchange conducts an auction on T+3 day

What is the CMBP ID?

What is the CMBP ID for Transferring the shares in case of sell of shares in BP Equities pool a/c?

CMBP ID for NSDL A/c is: IN564295. (NSE & BSE)

Most Common Demat Questions

What Market type to mention in DIS in case of shares sold in BE, BZ XT series?
If you have sold a share in BE , BX XT series then you will have to deliver the shares in market type T2T ( Tarde 2 Trade ). You can check the same in your Bill/Contract emailed to you at your registered email id with us.

What is my CDSL DP Holding?
You can check your CDSL DP holding with your client login on Tradeweb.

• Click on the link to login to your back office https://bit.ly/3pqYzx2
• Select login as Client. Select login with as equity client code & enter the password.
• Select Holding option
• You will have to select the CDSL account mentioned and view your DP holding.

What is my stock & tell me whether it is Free / Pledge?

• Click on the link to login to your back office https://bit.ly/3pqYzx2
• Select login as Client. Select login with as equity client code & enter the password.
• Select Holding option
• You will have to select the CDSL account mentioned and view your DP holding with marking type as beneficiary (free) & pledge balances.

What is today’s Securities payout shortage?
According to the Exchange timeline for payout of securities are being delivered to the Broker Member after 2.00 pm, so the shortage will be allotted & informed to you via email on your registered email id. You can check the shortage in your registered email between 2.30 pm to 4.00 pm

Dividend not received?
To be eligible for the dividends you need to have purchased the stocks before the ex-date (you will be eligible for dividends if you have sold the stocks on ex-date as well).You can find the details of the ex-date and record date on NSE / BSE website Generally dividend from Company are being credited to the Beneficial owner of the shares after the Book closure declared by the company. So you can wait for 15-20 days from the book closure for the Dividend to be credited in your bank account registered with your Depository Participant.

When will I get the Bonus / Split / Rights on shares?
To be eligible for Corporate actions like bonuses, splits, buybacks, mergers, amalgamation, etc. the shares must be in your name on the record date. If Eligible, the Corporate actions like , bonuses, splits, buybacks, mergers, amalgamation, etc. Split shares are received at the end of Day on Record date & for other corporate actions it takes usually 5 -15 working days by the company / RTA to credit in your demat account.

What is the Record date for Bonus / Split / Rights?
You can find the details of the Ex-date and Record date on NSE / BSE website. You can check the same on BSE or NSE website in scrip search (Corporate action).

Request for 31/03/2021 holding statement

• Click on the link to login to your back office https://bit.ly/3pqYzx2
• Select login as Client. Select login with as equity client code & enter the password.
• Select Holding option
• You can drag down the option of current holding & it will show you date of 31/03/2022

How can I pledge my shares as Collateral Margin?

• Click on the link to login to your back office https://bit.ly/3pqYzx2
• Select login as Client. Select login with as equity client code & enter the password.
• Select Holding option
• You can select the option of pledge for margin above your demat account.
• Select the securities for pledging & submit the same.
• We will process the pledge request at regular intervals & you will receive the SMS on your registered mobile number for generating OTP.
• Generate the OTP & submit the same & the shares which are pledge will reflect in your holding marked as Pledge.

How to apply for Rights Issue?
If eligible for right issue you will receive the right issue shares in your dp account & you will also receive an email from the company with all the details regards to opening & closing of the issue. The company will also provide you the form in the email. You may apply for the rights shares either through the RTA’s portal or via net banking ASBA if your bank allows it.